Financial support from SupportLinc
Resilient Vet: Thrive in Practice, Live Well Beyond It
As an NYSVMS member you have access to free financial support from Curalinc.
NOTE: This is in addition to the financial mentoring and education programs we provide through Sabadoodle.
All NYSVMS members are enrolled in our Member Assistance Program operated by Curalinc, and provided through their SupportLinc portal.
Use code: nysvms
Here is what Curalinc say about the service
Our staff is carefully selected for their professionalism, education and compassion. All consultants and counselors are knowledgeable in a wide range of financial topics. In addition, many specialize in specific areas of credit and finance to handle complex issues. The education and guidance we provide are completely unbiased to allow the participants to make pressure-free, informed decisions.
Some of the more common financial issues addressed include:
• Bankruptcy counseling
• Budgeting (to cope with a reduction in household earnings, to reduce debt, to save)
• Credit card debt (lowering rates, consolidating debt)
• Buying a home for the first time
• Major life event planning
• College fund planning
• Retirement planning
• Foreclosure prevention
• Identity theft prevention
How to start
Participants requesting financial services begin by completing an intake with a financial consultant and presenting their concern(s). Our consultants are equipped to provide in-the-moment support to callers, including (but not limited to) the following:
• Managing income and expenses
• Maintaining a budget
• Saving
• Credit types and terms
• Credit reports
• Credit reporting agencies
• Information for financial preparation and financial implications of homeownership
• Types of identity theft, identity theft prevention, identity theft vs. fraud
• Consumer scams
Who provides help and when?
Financial consultants are available Monday through Friday from 8 a.m. to 12 a.m. EST. Any callers requesting Financial Assist services outside those hours will receive a follow-up call from a financial
consultant the next business day.
After speaking with a financial consultant, if the issue requires additional preparation, planning or more specialized financial assistance, the financial consultant offers the participant an appointment with one
of our qualified financial counselors for a detailed telephonic consultation.
Appointments with our financial counselors are available Monday through Friday from 9 a.m. to 10 p.m. EST and typically last about an hour.
There is no limit to the consultation length or restrictions on repeated service use.
Where appropriate, counselors send the participant information to review or worksheets to complete before their scheduled session. On the day and time of the appointment, the counselor telephones the
participant to begin the session. After the appointment, the counselor emails the participant a summary of goals and steps, along with any additional applicable educational materials and a quality survey.
All of our financial counselors hold certification as an Accredited Financial Counselor (AFC), accredited through the Association for Financial Counseling, Planning and Education (AFCPE), which requires the
completion of 15 hours of Continuing Education Units (CEU) and an annual renewal fee.
Additionally, they must successfully complete 123 to 136 hours of training to reach this qualification.
These training hours cover topics including:
• Consumer rights and responsibilities
• Spending plans and budgeting
• Debt management and bankruptcy
• Creditor policies and practices
• Challenging issues
• Counseling principles and practices